A-Z of Volunteer



This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the “life cycle” model of volunteer management. Areas covered include: advertising and recruitment, induction, ongoing support, supervision and recognition, safety and risk management, through to the exit stage. We will also help you to identify your strengths as a manager/leader of volunteers and discuss how to build a positive workplace culture through values-based leadership.

Learning outcomes

Upon completion of the workshop, participants will be able to:

  • Understand how to structure their volunteer programs and identify necessary policies and procedures
  • Understand how to set the scene for effective volunteer involvement
  • Understand recruitment and retention in line with the National Standards for Volunteer Involvement
  • Identify strategies and processes to support best practice volunteer management

Event Calendar